Websites of some important Nigerian government agencies have continued to suffer downtime over a major technical glitch, Naija News reports.
It was gathered that this downtime has halted the services and information provided by the agencies and parastatals for weeks leading customers to get frustrated.
At least six websites, including those of the Presidential Office and the National Identity Management Commission (NIMC), were affected as of Tuesday afternoon. All affected sites had an error message that said, “This site can’t be reached.”
Other affected sites were those of the Budget Office of the Federation, Open Treasury, Nigeria Civil Aviation Authority (NCAA), Nigeria Police Force (NPF), and the Office of the Secretary to the Government of the Federation (OSGF).
The Internet Wayback Machine, which crawls and archives web pages, showed that the budget office website was last active on January 29.
The police website and the State House site were last accessible on February 1, while the websites of the OSGF and the NCAA last functioned on January 20 and January 27 respectively. The Open Treasury site was last active on December 21, 2021.
The website of the NIMC stopped functioning on February 5, stopping thousands of Nigerians who lost their phone SIM cards from retrieving their National Identity Numbers (NIN).
NIMC recently apologised to the public for any inconvenience caused by its poor online service. It blamed the situation on its network providers, saying there was a maintenance activity.
The spokesperson of the Budget Office of the Federation, Afolabi Olajuwon , told Premium Times that the hitch was a result of a system breakdown that affected Galaxy Backbone Limited, the agency responsible for managing most government’s websites.
“The issue is not within the purview of our office. It is almost a nationwide issue because it affects not just the Budget Office website but those of other agencies managed by Galaxy Backbone,” he said.
Galaxy Backbone Limited, which is saddled with the responsibility of managing the internet facilities and websites of Ministries, Departments and Agencies of the federal government, on Monday said it was having technical challenges with its “hosting service platform”.
In a statement published on its Twitter handle, the organisation said it had “put together a highly-skilled technical team of experienced Engineers and Applications experts to not just solve this current issue but put in place all the necessary structures to ensure that such an incident never occurs again in the future.”
Naija News gathered that the federal government has budgeted over N19 billion for software services in its 2022 budget and has not translated to quality service.
Source: Naija News
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